PH76 Privacy Policy

1. Introduction

This Privacy Policy applies to ph76, accessible at ph76.vu ("the Platform"). It describes how ph76 collects, processes, stores, and protects personal information provided by users in the Philippines when they access or use any part of the Platform — whether through the website or the ph76 mobile app.

By registering an account or using ph76, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described here. If you do not agree, please refrain from using the Platform.

This policy should be read alongside the Terms and Conditions, which together govern your use of ph76. Capitalised terms not defined in this policy carry the same meaning as in the Terms and Conditions.

2. What We Collect

ph76 collects personal information in a few different ways — directly from you when you register or interact with the Platform, automatically as you use our services, and in some cases from third parties as part of the verification process.

Information You Provide Directly

• Full legal name, date of birth, and gender
• Residential address in the Philippines
• Contact details: mobile number and email address
• Government-issued identification documents (for KYC/identity verification)
• Proof of address documents
• Account login credentials (stored in encrypted form)
• Payment-related information such as e-wallet identifiers or bank account details used for deposits and withdrawals
• Communications you send to ph76 support

Information Collected Automatically

• Device type, operating system, and browser information
• IP address and general geographic location
• Pages visited, features used, and time spent on the Platform
• Session data, login timestamps, and activity logs
• Betting and gaming history on your account
• Cookie and tracking data (see Section 8)

Information from Third Parties

Where required for identity verification or fraud prevention, ph76 may receive information from third-party verification service providers. This is limited to what is necessary to confirm your identity and eligibility to use the Platform.

3. How We Use Your Data

ph76 uses the personal information it collects for specific, legitimate purposes. We do not use your data in ways that go beyond what is described below.

4. Legal Basis for Processing

ph76 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to provide the services you signed up for, including account management, payments, and access to games.
• Consent: Where you have given explicit consent, such as for optional marketing communications. You may withdraw consent at any time by contacting support.
• Legal obligation: Processing required to comply with applicable laws and regulations, including identity verification and anti-money laundering requirements.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.

5. Sharing Your Data

ph76 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We share data only in the following circumstances and only to the extent necessary:

• Service providers: Trusted third-party vendors who assist ph76 in operating the Platform, including payment processors, identity verification providers, and cloud infrastructure partners. These parties are bound by confidentiality obligations and may only use your data to perform services on our behalf.
• Fraud and security partners: Where necessary to detect, investigate, or prevent fraud, money laundering, or other illegal activity that may affect the Platform or its members.
• Legal and regulatory requirements: Where ph76 is required to disclose information by law, court order, or lawful request from a competent authority.
• Business transfers: In the event of a merger, acquisition, or transfer of business assets, your data may be transferred as part of that transaction. We will notify you if this occurs and explain how your data will be handled.

6. Data Security

ph76 takes the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

• SSL encryption: All data transmitted between your device and ph76 is protected using SSL/TLS encryption, whether you access the Platform via browser or the mobile app.
• OTP verification: Account logins and sensitive actions are protected with one-time password verification sent to your registered mobile number.
• Secure password storage: Passwords are stored in encrypted, hashed form. ph76 staff cannot view your actual password.
• Access controls: Access to personal data within ph76 is restricted to staff and systems that require it to perform specific functions.
• Monitoring: ph76 continuously monitors its systems for suspicious activity and potential security threats.

Despite these measures, no online platform can guarantee absolute security. You are responsible for keeping your login credentials and OTP codes confidential. If you suspect your account has been compromised, contact ph76 support immediately at [email protected].

7. Data Retention

ph76 retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable laws and regulations. Specifically:

• Account and identity information is retained for the duration of your membership and for a period following account closure as required by law.
• Transaction and betting records may be retained for a minimum period to comply with financial record-keeping requirements.
• Communications with support are retained as long as necessary to resolve the matter and for a period thereafter for reference.
• Data collected for fraud prevention purposes may be retained for longer periods where an investigation is ongoing.

When personal data is no longer required for its original purpose and there is no legal basis to continue holding it, ph76 will securely delete or anonymise it.

8. Cookies and Tracking

ph76 uses cookies and similar tracking technologies to improve the Platform experience, keep you logged in, and understand how members use the site.

Types of Cookies We Use

• Essential cookies: Required for the Platform to function, including session management and security features. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Remember your preferences and settings so you don't have to re-enter them each visit.
• Analytics cookies: Help ph76 understand how members navigate and use the Platform, so we can make improvements. Data collected is aggregated and not linked to individual identities.
• Security cookies: Used to detect fraudulent activity and protect your account.

Most browsers allow you to control or disable cookies through their settings. Keep in mind that disabling essential cookies may affect your ability to use certain features of the Platform, including logging in.

9. Your Rights

As a ph76 member in the Philippines, you have rights regarding your personal data. You may exercise any of the following by contacting ph76 support:

• Right to access: Request a copy of the personal data ph76 holds about you.
• Right to correction: Ask us to correct inaccurate or incomplete information in your account.
• Right to erasure: Request deletion of your personal data where it is no longer needed for the purpose it was collected, subject to legal obligations that may require us to retain certain records.
• Right to object: Object to the processing of your data where we rely on legitimate interests as the legal basis, and where your rights override those interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. This will not affect processing that occurred before withdrawal.
• Right to data portability: Request a copy of data you have provided to us in a structured, machine-readable format where technically feasible.

ph76 will respond to verified requests within a reasonable timeframe. To exercise any of these rights, contact us at [email protected] using your registered email address.

10. Minors

ph76 is strictly for individuals aged 21 and above. The Platform does not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has provided personal data or created an account, we will take immediate steps to close the account and delete the associated data.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent access to online gaming platforms. If you believe a minor has registered on ph76, please contact us immediately at [email protected].

11. Policy Updates

ph76 may update this Privacy Policy from time to time to reflect changes in our practices, the Platform, or applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically. Continued use of ph76 after an updated policy has been posted constitutes your acceptance of those changes. If you have questions about any change, please contact our support team.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way ph76 handles your personal data, please reach out to us:

• Email: [email protected]
• Platform: ph76.vu

For general questions about the Platform, you can also visit our FAQ page.